Refund Policy

We want you to be happy with your video. This policy explains how refunds work.

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date. For Studio 5-Packs, unused videos are refundable in full within 30 days of your order date.

How to request a refund

Refunds are processed through our payment provider, Stripe. To request a refund, contact us directly at listings@digideation.com or (865) 851-0008 and we'll take care of it.

What happens next

Once approved, refunds are returned to your original payment method. Processing times depend on your bank or card provider.